Quick answer
Keep the airline’s claim receipt and give it the full delivery address. If you are changing hotels, tell the baggage team when you move and update your phone number if needed.
What to do when your bag is missing at UVF
Report the bag to the airline before leaving baggage claim and get a reference number. Tell the driver you are delayed, then ask the airline how it will deliver the bag.
Check the details before you travel.
Save the confirmed pickup location and contact number.
Before you travel
Keep the airline’s claim receipt and give it the full delivery address. If you are changing hotels, tell the baggage team when you move and update your phone number if needed.
Confirm the details in writing
Take a photo of the baggage tag and confirm the delivery address with the airline before you leave.
Set a meeting point
Ask the driver where to meet if your baggage report delays your exit from arrivals.
Check the details before you travel.
Save the confirmed pickup location and contact number.
Keep your options open
If the airline delivers to a hotel desk, tell reception the claim name and check who can accept the bag.
Check the details before you travel.
Save the confirmed pickup location and contact number.
Compare your options
| Situation | What to do |
|---|---|
| Plans are confirmed in writing | Save the confirmed pickup location and contact number. |
| You need to change a detail | Contact the confirmed provider before relying on the new arrangement. |
| Set a meeting point | Ask the driver where to meet if your baggage report delays your exit from arrivals. |
Request checklist
- Share your travel date and party size.
- Save the confirmed pickup location and contact number.
- Confirm any changes directly with your provider.
- Keep the airline’s claim receipt and give it the full delivery address. If you are changing hotels, tell the baggage team when you move and update your phone number if needed.
- If the airline delivers to a hotel desk, tell reception the claim name and check who can accept the bag.
Send your details
Copy, fill in and send these details in your request. Do not post personal travel details publicly.
Hello, I’d like a transfer quote for Saint Lucia. My booking details are below. - Share your travel date and party size. - Save the confirmed pickup location and contact number. - Confirm any changes directly with your provider.
Sources and scope
If the airline delivers to a hotel desk, tell reception the claim name and check who can accept the bag.
